Comments on: The Art and Science of Boycotting http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/ Investing and Personal Finance Sat, 11 Feb 2012 04:38:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Lise http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6425 Lise Sat, 07 Jun 2008 22:37:25 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6425 I boycott for policitical/social policy reasons as well as bad service . I will send an letter or email to the company telling them why I am boycotting. I feel they need to know when certain practices are costing them clients.... why would they change otherwise? I boycott for policitical/social policy reasons as well as bad service . I will send an letter or email to the company telling them why I am boycotting.

I feel they need to know when certain practices are costing them clients…. why would they change otherwise?

]]> By: A Lap Of The Blogs : WhereDoesAllMyMoneyGo.com http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6400 A Lap Of The Blogs : WhereDoesAllMyMoneyGo.com Sat, 07 Jun 2008 02:36:59 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6400 [...] Cheap from the Quest for Four Pillars talks about the Art and Science of Boycotting. These guys kill me - always entertaining and informative at the same [...] [...] Cheap from the Quest for Four Pillars talks about the Art and Science of Boycotting. These guys kill me – always entertaining and informative at the same [...]

]]> By: Praveen http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6396 Praveen Fri, 06 Jun 2008 20:35:07 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6396 With a lot of big companies (i.e. Walmart, Children's Place, etc) it sometimes depends on the store and particular managers and employees. So we'll boycott a specific store, but not necessarily the whole company. I know in a lot of places there might be only one store around you, but in the Chicago area we have like 3-4 of everything within a 15-20 minute drive. Maybe that competition keeps then customer oriented. Also, I have thought it interesting that different people have problems with different stores. One person might be unhappy with American Airlines but like United. His friend might like American but not United. With a lot of big companies (i.e. Walmart, Children’s Place, etc) it sometimes depends on the store and particular managers and employees.

So we’ll boycott a specific store, but not necessarily the whole company.

I know in a lot of places there might be only one store around you, but in the Chicago area we have like 3-4 of everything within a 15-20 minute drive.

Maybe that competition keeps then customer oriented.

Also, I have thought it interesting that different people have problems with different stores.

One person might be unhappy with American Airlines but like United. His friend might like American but not United.

]]> By: Meg http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6391 Meg Fri, 06 Jun 2008 16:07:29 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6391 Interesting post - and thanks for the link! I boycott Neimen Marcus because they only accept AMEX and really treat you like a pauper in general if you go in there not decked out in Chanel. My dad is adament about it when he boycotts places. When I was in high school a shiny new Exxon was built a) on a piece of land he had tried to buy and b) accross the street from a friendly old-timey run down gas station we all frequented. It was SO not allowed for us to buy anything at the Exxon. The trouble was the old place reeked of cigarettes and didn't carry any of the best drinks and candy! Dad was also known to boycott this one fast food chain that started charging for a cup even if you just wanted water...I can't remember which one it was but I couldn't go there for years. Interesting post – and thanks for the link! I boycott Neimen Marcus because they only accept AMEX and really treat you like a pauper in general if you go in there not decked out in Chanel.

My dad is adament about it when he boycotts places. When I was in high school a shiny new Exxon was built a) on a piece of land he had tried to buy and b) accross the street from a friendly old-timey run down gas station we all frequented.

It was SO not allowed for us to buy anything at the Exxon. The trouble was the old place reeked of cigarettes and didn’t carry any of the best drinks and candy!

Dad was also known to boycott this one fast food chain that started charging for a cup even if you just wanted water…I can’t remember which one it was but I couldn’t go there for years.

]]> By: The Faulk http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6350 The Faulk Wed, 04 Jun 2008 19:45:47 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6350 The Foggy Dew The Foggy Dew

]]> By: Tax & Personal Finance Blogger http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6348 Tax & Personal Finance Blogger Wed, 04 Jun 2008 18:55:45 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6348 I've taken up boycotting everything that frustrates me. Bell Canada is one entity that I will never do business with ever again (unless of course I move somewhere where I am forced to deal with them due to a lack of competition). Anyway, Bell screwed me with their internet services, phone service, and cell phone service. Their billing system is a shambles and their customer service blows. I've only ever been able to get things fixed by sending letters to Michael Sabia (yup I go straight to the top). I tell anyone that will listen not to do business with them and will go on at length about my experiences. I’ve taken up boycotting everything that frustrates me. Bell Canada is one entity that I will never do business with ever again (unless of course I move somewhere where I am forced to deal with them due to a lack of competition).

Anyway, Bell screwed me with their internet services, phone service, and cell phone service. Their billing system is a shambles and their customer service blows. I’ve only ever been able to get things fixed by sending letters to Michael Sabia (yup I go straight to the top).

I tell anyone that will listen not to do business with them and will go on at length about my experiences.

]]> By: bigasssuperstar http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6347 bigasssuperstar Wed, 04 Jun 2008 16:27:59 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6347 I remember learning in marketing class that "a satisfied customer tells two people -- an unsatisfied customer tells ten people" ... Imagine how many people an unsatisfied blogger can tell these days. I did a Customer Service Survey with a company that recently replaced a broken consumer item for me ... and was reminded of that piece of wisdom when it got to the questions asking how many people I'd spoken to about my interaction with the company ... One? Five? More than ten? Oh, a few thousand, I guess, since I blogged about how well they handled my concern. I remember learning in marketing class that “a satisfied customer tells two people — an unsatisfied customer tells ten people” … Imagine how many people an unsatisfied blogger can tell these days.

I did a Customer Service Survey with a company that recently replaced a broken consumer item for me … and was reminded of that piece of wisdom when it got to the questions asking how many people I’d spoken to about my interaction with the company … One? Five? More than ten? Oh, a few thousand, I guess, since I blogged about how well they handled my concern.

]]> By: Mr. Cheap http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6346 Mr. Cheap Wed, 04 Jun 2008 15:50:07 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6346 The Faulk: Very annoying. That would be the last visit for me too. What's the name of the place so the rest of us can avoid it? Looby: Excellent point about letting them know so they can change. I've found companies don't care, so I've stopped telling them. If you've had the impression it'll do some good, then that's definitely worth doing. The Faulk: Very annoying. That would be the last visit for me too. What’s the name of the place so the rest of us can avoid it?

Looby: Excellent point about letting them know so they can change. I’ve found companies don’t care, so I’ve stopped telling them. If you’ve had the impression it’ll do some good, then that’s definitely worth doing.

]]> By: Looby http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6344 Looby Wed, 04 Jun 2008 15:31:04 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6344 @ Four Pillars- yeah you got me, it was a poodle barista that tipped me over the edge!! @ Four Pillars- yeah you got me, it was a poodle barista that tipped me over the edge!!

]]> By: The Faulk http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/comment-page-1/#comment-6337 The Faulk Wed, 04 Jun 2008 13:50:06 +0000 http://www.moneysmartsblog.com/the-art-and-science-of-boycotting/#comment-6337 I'm finally boycotting the pub down the road. I live on King St West in Toronto and my particular neighbourhood has more condos than you can shake a stick at, but not a lot of local restaurants and bars. I used to put up with an awful lot from my local pub just because it was close by. Most times it was poorly cooked food that needed to be sent back to the kitchen and cooked longer. It was annoying but not enough for me to boycott them. I mean, it's just pub food right? The kicker was when my gf tried to organize a birthday get together with some friends there. She was told by the manager that they didn't take reservations, which was fair enough. Instead they suggested showing up early and snagging some tables that way. Well on the day of the get together we went early to the pub and found that we couldn't get any seats, despite the place being empty, because they had gone ahead and made reservations for two other groups. That was the straw that broke the camel's back. Neither of us have been back since and we always make sure to let others know just how crappy this place is. I’m finally boycotting the pub down the road.

I live on King St West in Toronto and my particular neighbourhood has more condos than you can shake a stick at, but not a lot of local restaurants and bars. I used to put up with an awful lot from my local pub just because it was close by. Most times it was poorly cooked food that needed to be sent back to the kitchen and cooked longer. It was annoying but not enough for me to boycott them. I mean, it’s just pub food right?

The kicker was when my gf tried to organize a birthday get together with some friends there. She was told by the manager that they didn’t take reservations, which was fair enough. Instead they suggested showing up early and snagging some tables that way.

Well on the day of the get together we went early to the pub and found that we couldn’t get any seats, despite the place being empty, because they had gone ahead and made reservations for two other groups.

That was the straw that broke the camel’s back. Neither of us have been back since and we always make sure to let others know just how crappy this place is.

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